Shipping Coverage & Destinations

Marchioness Jewelry Boutique offers complimentary shipping within Canada for all orders. We also provide international shipping worldwide, with shipping costs calculated at checkout based on destination and delivery method.

As an independent jewelry atelier based in Toronto, Canada, we carefully manage every shipment to ensure safe, secure, and reliable delivery of our handmade and custom jewelry.

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Production Time & Order Processing

All jewelry pieces at Marchioness Jewelry Boutique are made to order.

• Each item is handcrafted specifically for the client

• Production time typically ranges from 4 to 6 weeks, depending on design complexity and current order volume

• Shipping begins only after the production process is fully completed

Once your piece is finished and ready for dispatch, you will receive a shipping confirmation email with tracking details.

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Shipping Methods & Carriers

We use secure, insured, and reliable shipping services to deliver custom jewelry orders. Shipping methods are selected based on destination, value of the piece, and delivery reliability.

All orders are:

• Carefully packaged to protect fine jewelry during transit

• Shipped using trusted carriers

• Handled with special attention due to the high value and delicate nature of the items

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Insurance, Tracking & Security

Every shipment from Marchioness Jewelry Boutique includes:

• Tracking information (provided once the order is dispatched)

• Protective packaging designed specifically for jewelry items

• Additional security measures for high-value orders when required

Clients are responsible for ensuring that the provided shipping address is accurate and secure.

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International Shipping & Customs

For international orders, please note:

• Customs duties, import taxes, and fees are not included in the product price or shipping cost

• Any additional charges imposed by customs authorities are the responsibility of the customer

• Delivery times may vary depending on destination and local customs processing

We recommend contacting your local customs office for detailed information regarding import regulations in your country.

 

 

Delivery Responsibility

Marchioness Jewelry Boutique is not responsible for delays caused by:

• Customs clearance procedures

• Incorrect or incomplete shipping information provided by the customer

• Circumstances beyond the control of the carrier (such as weather or force major events)

However, if any issue arises during delivery, we encourage clients to contact us promptly so we can assist where possible.

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Contact Us

If you have any questions regarding shipping, delivery timelines, or international orders, please contact us before placing your order. We are committed to providing clear communication and a seamless experience for every client.